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General

General questions about our services, features, and functionality. If you have a question that is not answered here, please feel free to contact us via our contact form.

BMD Agentic is an AI-native research automation platform that enables enterprises to run deep, structured investigations using interconnected agents. It turns complex queries into synthesized, actionable insights — faster than any traditional research workflow.

Unlike a traditional search engine, BMD Agentic doesn’t just list links. It runs multi-agent pipelines that research, analyze, synthesize, and summarize information from the web and your internal tools — delivering clean, structured outputs tailored to your needs.

From financial analysis and market research to internal knowledge mining and compliance monitoring — BMD Agentic is used across industries where high-quality, time-sensitive insight matters most.

BMD Agentic can research public web sources and integrate with your internal systems such as Google Drive, Slack, Notion, Jira, Confluence, and many more — transforming disconnected data into usable intelligence.

This ultimately depends on the complexity of the agentic pipeline, the number of topics being researched per agent, and total number of agents involved. However, it generally takes around 2 minutes per topic to run a pipeline, with the ability to run multiple pipelines in parallel for larger queries.

Yes. BMD Agentic offers fine-grained control over pipeline behavior — including agent roles, source prioritization, memory depth, and tone of output — so your workflows align exactly with your use case.

Unlike single-agent or shallow research tools, BMD Agentic uses a layered architecture of orchestrators, worker agents, and subsystems. Each pipeline performs deep web and internal research, synthesizes information, and delivers multi-level outputs—far beyond a typical one-shot response.

Each research pipeline delivers a synthesized final analysis along with a summary, key takeaways, sentiment breakdowns, FAQs, and rich visualizations like Sankey diagrams and knowledge graphs. You can chat with the results in natural language, and also have access to intermediary reports during the processes and track investigation.

Yes. You can select multiple reports and generate comparative or temporal analyses. This makes it easy to track evolving insights and understand shifts across time or between different subjects.

Not at all. You can use our plug-and-play apps for instant results, or build complex pipelines if needed. Our interfaces are designed for both technical users and business teams alike.

BMD Agentic is built for enterprise users, research teams, analysts, strategists, and any organization that needs fast, deep, accurate insight at scale. Whether you’re in finance, R&D, product strategy, or content ops—BMD Agentic adapts to your workflow.

You can request a demo, start with one of our prebuilt solutions, or work with us to create a tailored pipeline for your enterprise.

Billing & Payment

Questions about billing, payment methods, and invoices. If you have a question that is not answered here, please feel free to contact us via our contact form.

We accept all major credit cards (Visa, MasterCard, American Express), as well as PayPal and wire transfers for enterprise plans.

Yes, if you're on a subscription plan, billing is processed automatically at the start of each billing cycle unless cancelled beforehand.

Absolutely. Invoices are automatically emailed to your registered address and are also accessible from your billing dashboard at any time.

Yes, you can upgrade or downgrade your plan anytime from your account settings. Your billing will be prorated based on usage.

You'll receive an automatic notification, and we’ll retry the payment. If it continues to fail, access to certain features may be temporarily paused until the issue is resolved.

Yes, we offer both monthly and annual billing options. Annual plans come with a discount of up to 20% compared to monthly billing.

Of course. You can update your billing address, payment method, and contact info directly through your account’s billing section.

Yes. You can cancel your plan at any point. Your account will remain active until the end of the current billing cycle.

Refund Policy

We offer a 30-day money-back guarantee for our services. If you are not satisfied with your purchase, you can request a refund within 30 days of your purchase date.

We do not offer refunds. All payments are final, as outlined in our Terms of Service.

Because our platform delivers value immediately upon access, and usage begins the moment a pipeline runs, we do not support refund requests.

We understand mistakes happen, and although we do not typically issue refunds, we may consider exceptions on a case-by-case basis. Please contact our support team with your request.

No. When you cancel, your plan remains active until the end of the billing cycle. We do not issue partial or prorated refunds.

Plan downgrades take effect at the end of the current billing cycle. You will not be charged the higher rate moving forward, but no refunds are issued retroactively.

Usage volume does not qualify for a refund. Access to the platform and its features is billed regardless of activity level.

Our full refund and billing policy is available in our Terms of Service. We encourage all users to review it before subscribing.

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